Careers

Location: Mumbai

Role Overview:

Zelle Biotech is seeking an experienced and visionary Senior Operations Manager to lead and optimize our end-to-end operations – encompassing Projects, Product Management, and Logistics. The ideal candidate will play a pivotal role in driving operational excellence, process innovation, and cross-functional alignment to scale our biotech business and strengthen our market presence.

Key Responsibilities:

• Design and execute tailored operational plans across product and service verticals.

• Translate strategic objectives into executable roadmaps and action plans.

• Lead planning, budgeting, forecasting, and resource allocation for operations.

• Foster a high-performance culture with strong values, accountability, and morale.

• Inspire, mentor, and develop cross-functional teams for optimum performance.

• Champion effective communication between leadership and frontline teams.

• Develop, implement, and continuously improve SOPs for product handling, service delivery, and logistics.

• Ensure operational policies align with organizational goals and regulatory requirements.

• Drive digitization and automation where relevant to improve operational efficiency.

• Ensure all operations adhere to industry standards, regulatory guidelines, and internal controls.

• Review audit outcomes and implement corrective action plans.

• Oversee documentation and compliance for quality assurance, certifications, and vendor management.

• Work closely with Sales, R&D, Procurement, and Customer Support to ensure seamless execution of client deliverables.

• Collaborate with senior leadership to shape mission, vision, and long-term strategic goals.

• Conduct operational and market analysis to improve service delivery, logistics, and procurement.

• Negotiate pricing, delivery, and contracts with key vendors to optimize cost and reliability.

• Approve replacements, waivers, and discounts (>36% for NEB and >40% for CST) in line with internal policy.

• Monitor customer feedback and align operations to enhance satisfaction and retention.

• Design and execute tailored operational plans across product and service verticals.

• Translate strategic objectives into executable roadmaps and action plans.

• Lead planning, budgeting, forecasting, and resource allocation for operations.

• Foster a high-performance culture with strong values, accountability, and morale.

• Inspire, mentor, and develop cross-functional teams for optimum performance.

• Champion effective communication between leadership and frontline teams.

• Develop, implement, and continuously improve SOPs for product handling, service delivery, and logistics.

• Ensure operational policies align with organizational goals and regulatory requirements.

• Drive digitization and automation where relevant to improve operational efficiency.

• Ensure all operations adhere to industry standards, regulatory guidelines, and internal controls.

• Review audit outcomes and implement corrective action plans.

• Oversee documentation and compliance for quality assurance, certifications, and vendor management.

• Work closely with Sales, R&D, Procurement, and Customer Support to ensure seamless execution of client deliverables.

• Collaborate with senior leadership to shape mission, vision, and long-term strategic goals.

• Conduct operational and market analysis to improve service delivery, logistics, and procurement.

• Negotiate pricing, delivery, and contracts with key vendors to optimize cost and reliability.

• Approve replacements, waivers, and discounts (>36% for NEB and >40% for CST) in line with internal policy.

• Monitor customer feedback and align operations to enhance satisfaction and retention.

Candidate Profile

• Proven experience in managing teams, vendor relationships, and large-scale operations.
• Deep understanding of biotech product life cycles, inventory systems, and supply chain processes.
• Strong analytical and decision-making skills with a result-oriented mindset.
• Excellent interpersonal, communication, and leadership skills.

Experience:

• Minimum 15 years of progressive experience in operational leadership roles, preferably within the biotech or life sciences industry.

Qualification:

• Master’s degree in Biotechnology, Life Sciences, or related disciplines, along with MBA will be preferred

Location: NORTH & WEST

DESIGNATION: ZONAL SALES MANAGER

Role Overview:

The Zonal Sales Manager has to manage a team, maintain and grow existing business and business relationships in the assigned region.
The Zonal Sales Manager is responsible for managing the daily and long-term operations of a company across North & South region. As a Zonal Sales Manager you will often be responsible for setting and adjusting sales goals based on deep knowledge of individual’s selling patterns. They ensure that each team reaches its target, ranging from customers to the total sales made in a quarter.

Key Responsibilities:

The Zonal Sales Manager will be responsible for managing a sales team along with planning and implementing meetings with possible clients. The manager will also be responsible to manage the dealers in his region and help his sales team and dealer achieve the target sales.

Key Competencies:

Create zonal sales plans and targets for individual team members

Analyse zonal market trends and create new opportunities

Maintain a comprehensive knowledge of the product portfolio including technical aspects and marketing tactics

Organizing and making sales visits

Achieving sales targets assigned

Presenting products/services with technical competence

Establishing new customers

Maintaining accurate records and reports of visits

Identifying and closing rate contracts

Complete sales cycle starting from generating an inquiry to receiving payments

Complete sales cycle starting from generating an inquiry to receiving payments

Address potential problems and suggest prompt solutions

1. Create zonal sales plans and quotations in alignment with business objectives
2. Report on zonal sales results
3. Forecast quarterly and annual profits
4. Identify hiring needs, select and train new salespeople
5. Prepare and review the annual budget for the area of responsibility
6. Address potential problems and suggest prompt solutions
7. Participate in decisions for expansion or acquisition

Location: Hyderabad

DESIGNATION: SR/ JR. EXECUTIVE – SALES

Role Overview:

The Sales Executive / Sr. Sales Executive has to maintain and grow existing business and business relationships in the assigned region.
Sales executives promote products and services to clients and negotiate contracts with the aim of maximizing profits. Providing services to existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Key Responsibilities:

The Sales Executive / Sr. Sales Executive will be responsible for planning and implementing meetings with possible clients and achieving their target sales goals.

Key Competencies:

Organizing and making sales visits

Achieving sales targets assigned

Learning all about the products/services assigned to them

Presenting products/services with technical competence

Establishing new customers Maintaining accurate records and reports of visits

Maintaining accurate records and reports of visits

Identifying and closing rate contracts

Complete sales cycle starting from generating an inquiry to receiving payments

Meeting with clients virtually or during sales visits

Demonstrating and presenting products

Establishing new business

Maintaining accurate records

Attending trade exhibitions, conferences and meetings

Reviewing sales performance

Negotiating contracts and packages

Working towards monthly or annual targets.

Identify your customers

Identify any strengths, weaknesses, opportunities and threats in the market.

Determine your strategies.

Define revenue targets.

Position your brand, products and services

Location: Mumbai

DESIGNATION: Jr. Executive – HR

Role Overview:

We are looking for an Junior HR personnel to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates. Ultimately, you will play an important part in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees.

Key Responsibilities:

• Design and update job descriptions
• Source potential candidates from various online channels
On-boarding & Off-boarding process

Authority

Key Competencies:

• Shortlisting CV’s

• Face to Face Interview

• On-boarding & Off-boarding documentation

• Reviewing, Analysing & approving employees expenses as per HR Policy

• Record Management of employees

Taking care of the complete HR activities

Experience:

• 1-3 years of relevant experience

Qualification:

• Bachelor’s/ Master’s Degree/ MBA in HR

Location: Mumbai

Role Overview:

The Development Associate/ Sr. – Jr. Development Assistant will be responsible viral clearance or purification process development

Key Responsibilities:

• Report to the lead in Viral clearance

• Ensure that GLP guidelines are followed

• Perform a wide range of analyses (routine and non-routine) primarily but not limited to the molecular, cell biology, and virology test areas of Biopharmaceutical Services, cell culturing, plaque assays, and virus production.

• Review and evaluate raw data for acceptability

• Set up and validate new analytical or related processes used by the department.

• Follow appropriate and technically valid Standard Operating Procedures (SOPs).

Ensure documented approval of the study plan and amendment(s) by the Study Director and ensure that the approved study plan and amendment(s) are made available to the quality assurance personnel by the Study Director

Key Competencies:

Masters in a Life Sciences discipline or other relevant area.

3+ years of relevant experience including a minimum of 1+ year of related work experience in viral clearance or purification process development

2+ years of experience working in a lab environment under GLP guidelines

Knowledgeable in appropriate Viral Clearance and GLP guidelines (including ICH Q5A and OECD Guidance etc.).

Must be detailed oriented and have excellent organizational skills.

Must possess effective written and oral communication skills.

Must display a high degree of professionalism and confidentiality.

Location: Bangalore

Role Overview:

The Area Sales Manager has to maintain and grow existing business and business relationships in the assigned region. Area sales managers are responsible for tracking, recording, and monitoring sales teams within a region. Area sales managers not only make sales and secure new clients but also travel regionally to meet with sales teams and other sales managers to measure growth and plan new sales goals. Area sales managers work with Regional sales managers and fulfil the duties given by them.

Key Responsibilities:

The Area Sales Manager will be responsible for planning and implementing meetings with possible clients and achieving their target sales goals.

Key Competencies:

Organizing and making sales visits

Achieving sales targets assigned

Learning all about the products/services assigned to them

Presenting products/services with technical competence

Establishing new customers Maintaining accurate records and reports of visits

Maintaining accurate records and reports of visits

Identifying and closing rate contracts

Complete sales cycle starting from generating an inquiry to receiving payments

1. Managing, training, and providing overall guidance to the sales team of an assigned territory.
2. Setting reasonable sales targets to be achieved by the sales team.
3. Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
4. Collecting customer feedback and providing updates to senior management.
5. Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
6. Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.
7. Developing and sustaining long-term relationships with customers. Implementing a sales management process to assist the sales team in identifying and prioritizing key customers and prospects.

Location: Mumbai

Role Overview:

Lead in Viral Clearance
Responsibility/Deliverables
Lead in viral clearance is responsible adhere company’s safety policy, principles of GLP and maintain other task within the lab department

Key Responsibilities:

Report to the TFM

Ensure that GLP guidelines are followed

Ensure that Standard Operating Procedures (SOPs) are established and followed.

Approve suppliers and qualify vendors

Plan, organize and manage time independently to accomplish multiple coinciding tasks

Ensure validation and transfer of Viral assays.

Handle sensitive and proprietary information with discretion and confidentiality

Ensure that company’s safety policy is followed

Act independently on routine assignments or on projects with a team

Key Competencies:

Knowledge of Downstream purification and GLP guidelines (including ICH Q5A and OECD Guidance etc.).

Must have strong leadership and team building skills

Ability to meet deadlines and client obligations.

Experience:

• 5+ years of relevant experience should include a minimum of 2+ years of related work experience in Viral Clearance/ Virology.

Qualification:

• Masters or PhD in a Life Sciences discipline or other relevant area.

Location: Mumbai

Role Overview:

We are seeking a highly skilled and experienced Marketing Manager to join our company. The ideal candidate will be responsible for developing, implementing, and executing strategic marketing plans to drive brand awareness, market share, and sales growth within the pharmaceutical industry. This role requires a deep understanding of the Biopharma/ Life science market, including regulatory requirements, market dynamics, and customer needs.

Key Responsibilities:

Develop and Implement Marketing Strategies:

- Create and oversee the execution of comprehensive marketing strategies tailored to the biopharma/ life science industry.

- Develop marketing plans that support the launch and growth of biopharma/ life science products.

Product Launches:

- Lead the planning and execution of product launches, including market analysis, positioning, and promotional strategies.

- Coordinate cross-functional teams to ensure successful product introductions.

Campaign Management:

- Plan and manage multi-channel marketing campaigns, including digital, print, and event-based marketing.

- Monitor and analyze campaign performance metrics, making data-driven adjustments as necessary.

Brand Management:

- Maintain and enhance the company’s biopharma/ life science brand through consistent messaging and visual identity.

- Ensure brand guidelines are adhered to across all marketing materials and communications.

Content Creation:

- Collaborate with the medical and regulatory teams to develop compliant, engaging, and relevant content for various platforms, including websites, medical journals, social media, and email marketing.

- Manage the production of marketing materials, including brochures, press releases, and promotional products.

Market Research:

- Conduct market research to identify opportunities, trends, and competitive landscape within the biopharma/ life science industry.

- Analyze market data to develop insights and strategies for growth.

KOL Management:

- Develop and maintain relationships with key opinion leaders (KOLs) and stakeholders in the biopharma/ life science industry.

- Coordinate KOL engagement activities and events.

Budget Management:

- Manage the marketing budget and ensure that all marketing activities are cost-effective.

- Track and report on the financial effectiveness of marketing campaigns.

Regulatory Compliance:

- Ensure all marketing activities comply with industry regulations and guidelines, including FDA and EMA requirements.

Key Competencies:

- Proven track record of successful marketing campaigns and product launches.

- Strong understanding of Biotechnology/ Life Science regulatory requirements and compliance.

- Excellent communication and interpersonal skills.

- Proficiency in digital marketing platforms and tools (e.g., Google Analytics, SEO, SEM, social media marketing).

- Creative thinking and problem-solving abilities.

- Ability to manage multiple projects simultaneously and meet deadlines.

- Experience in Biotechnology/ Biopharma is a plus.

Experience:

• 10+ years of experience in marketing, with at least 2 years in a managerial role within the Biotechnology/ Life Science industry.

Qualification:

• Master's degree in Marketing, Life Sciences, or related field; MBA is a plus.

Location: Mumbai

Role Overview:

The Development Assistant will be responsible for utilizing advanced cell culture techniques to screen for high-producing clones and optimize growth conditions in shake flask and fed-batch systems. This role also includes maintaining and managing general laboratory operations.

Key Responsibilities:

Perform limiting dilution techniques to evaluate single-cell clonality.

Screen and optimize high-producing clones.

Conduct cell culture maintenance and banking.

Optimize growth conditions in shake flask and fed-batch systems.

Assess product expression using HPLC, UPLC, PAGE, and cIEF.

Participate in maintaining the lab by performing routine lab responsibilities.

Conduct literature searches and summarize relevant information.

Develop research techniques and write detailed protocols.

Train and supervise staff on various techniques and protocols.

Present well-documented experimental data, results, and conclusions to management.

Supervise, schedule, and coordinate activities of less experienced research staff.

Key Competencies:

Extensive knowledge and industrial experience in cell culture techniques.

Proficient in screening and optimizing high-producing clones.

Ability to work independently and collaboratively as part of a team.

Excellent presentation skills for sharing experimental data, results, and conclusions with management.

Familiarity with GLP practices is an advantage.

Experience:

• 5-7 years of prior experience in the biotechnology industry.

Qualification:

• MS, MTech, or PhD in a relevant field.

Location: Mira Road, Mumbai

Role Overview:

To ensure all computerized systems used in GxP (Good Practice) environments comply with regulatory requirements through structured Computer System Validation (CSV) practices, in alignment with FDA 21 CFR Part 11, GAMP 5, and other applicable guidelines  

Key Responsibilities:

Execute and manage CSV lifecycle activities including planning, risk assessment, URS (User Requirement Specification), FS (Functional Specification), testing (IQ/OQ/PQ), and final reporting.

Draft and review validation documentation (Validation Plan, Traceability Matrix, Protocols, Summary Reports).

Perform periodic review and revalidation of existing systems in accordance with change control and risk assessments.

Collaborate with cross-functional teams including IT, QA, QC, Production, and Vendors to ensure validation compliance.

Support audits and inspections by presenting validation documentation and addressing queries.

Ensure systems are compliant with data integrity principles and applicable global regulatory standards (FDA, MHRA, EMA, etc.).

Stay updated on current regulatory expectations, GAMP 5, and industry best practices.

Key Competencies:

Sound knowledge of validation principles (GAMP 5, 21 CFR Part 11, Annex 11).

Familiarity with QMS systems, SDLC methodologies (Agile/Waterfall), and documentation standards.

Strong analytical and technical writing skills.

Ability to interpret regulatory guidelines and apply them practically.

Attention to detail, compliance-focused, and good organizational skills.

Experience:

• 2–3 years of hands-on experience in computer system validation within pharmaceutical, biotech, or medical device industry.
• Experience with ERP, LIMS, QMS, or MES validation is a plus.
• Familiarity with audit trails, data integrity compliance, and vendor qualification is an advantage.

Qualification:

• B.E./B.Tech in Computer Science, IT.
• Biotechnology Electronics OR M.Sc./B.Sc. in Life Sciences Pharmacy, or related discipline

Role Overview:

The Technical Sales Specialist will play a pivotal role in driving business development and fostering relationships with key accounts in the Biopharmaceutical sector. This position requires the ability to deliver high-level technical and commercial consultation, focusing on a diverse range of products and biologics testing services.  

Key Responsibilities:

1. Business Development & Relationship Management:

• Establish, develop, and maintain strong relationships with Key Opinion Leaders (KOLs) across India.
• Identify and develop new business opportunities in the region.
• Stay informed and report on life science market trends.

2. Technical Sales & Consultation:

• Promote and sell analytical and impurity detection products used in process development and quality control in the Biopharma sector.
• Provide tailored solutions for cell culture and production media.
• Offer high-level technical support, scientific consultation, and commercial guidance to clients.

3. Biologics Testing Services:

• Demonstrate a deep understanding of biologics testing services as a distinct offering.
• Educate clients on the importance and applications of biologics testing in ensuring product quality, safety, and regulatory compliance.
• Assist clients in integrating biologics testing into their workflows to enhance process development and quality control strategies such as cell line characterization, unprocessed bulk harvest testing and viral clearance etc.

4. Training & Presentations:

• Prepare and deliver technical seminars and workshops to diverse audiences at conferences, trade displays, seminars, and customer sites.
• Assist clients with technical support cases and product implementation.

5. Collaboration & Strategy:

• Work with the sales and marketing team to design and implement successful strategies to meet targets.
• Maintain a deep understanding of the product portfolio, including technical specifications, biologics testing methodologies, and marketing approaches.

6. Travel & Client Engagement:

• Travel approximately 50-60% of the time to meet clients, attend trade events, and provide on-site support.

Key Competencies:

• Exceptional verbal and written communication skills.
• Proficiency in MS Word, Excel, and PowerPoint.
• Strong presentation and interpersonal skills.

Experience:

• 3-5 years in technical sales of analytical products in process development and quality control within the Biopharma sector.
• Hands-on experience with:
• Cygnus Technologies – Host Cell Protein & DNA Detection.
• Bioconcept – Media.
• Ludger – Products for Glycan Analysis.
• Strong understanding of biologics testing services and regulatory guidelines.

Qualification:

• Education: MSc. or BSc. in Molecular Biology/Biotechnology.

This role offers an exciting opportunity to engage with industry leaders, contribute to advancements in Biopharma, and drive impactful sales initiatives in both product solutions and biologics testing services.